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Our dedicated support team is available 24/7 to assist you with any questions, concerns, or technical issues you may encounter.
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704 Reynolds Trail
Reidtown NR31 8NS
United Kingdom
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Frequently Asked Questions
How long does skin delivery take?
Our system automatically sends trade offers within 5 minutes of completed payment. After accepting the trade offer, skins appear in your inventory immediately.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, crypto payments (Bitcoin, Ethereum), and various local payment methods depending on your region.
How do I know the skins are authentic?
All skins on our platform undergo a verification process to ensure authenticity. We guarantee that all items are exactly as described and screenshot-matched.
Can I sell my skins to CS Gaming Hub?
Yes, we do purchase select high-tier skins. Please contact our trading team at trading@csgaminghub.com with details and screenshots of your items.
What if I have issues with a trade?
If you experience any issues with trades, please contact our support team immediately. We maintain a 24/7 support service to resolve any problems promptly.
Do you offer refunds?
Due to the digital nature of our products, we have a limited refund policy. Please refer to our Refund Policy page for specific details and conditions.